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masterquote
would like to help you through your claim by making the process
as easy and efficient as possible. Here are the next steps to take
in order to make a claim with masterquote.
1. Have your details ready before you call
Please have your client reference number ready - you will find
this at the top of all our letters to you. Check that the claim
is covered by your policy. Each section of the policy tells you
what is insured and what is not insured. The cover you have requested
is shown on your policy schedule.
If you need to make a claim, phone our Claims Line on0870
606 1365 within the opening hours:
- 0800 - 2000 Monday-Friday
- 0900 - 1400 Saturday
Or you can email any questions or comments to the claims department
and they will be back in touch as soon as they can with a reply.
click
here to contact us online...
2. We will take you through the claims procedure
- You will be asked to provide details of your claim, which will
be registered straightaway by one of our friendly claims advisors.
- We will advise you whether your claim is covered by our policy
and any excess amount which may apply.
- You could be asked to complete a claims form depending on the
insurance company you are with.
- We will explain to you what will happen next.
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