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masterquote
are delighted you have decided to continue to renew your home insurance
cover and will continue to provide you with a high quality service.
Here are the next steps to renewing your policy with masterquote.
Click on the following for more information.
One
month before renewal
Check
your personal and home details are correct
Payment
in monthly instalments
Payment in
full
Changing
your payment method
If
you don't want to renew your policy
1. One month before renewal (back
to top)
masterquote
will contact you approximately 28 days before your policy is due
for renewal with details of your new premium and information about
what to do next. Please click here if you would like to send an
email to the renewals department.
2. Check your personal and home details are correct (back
to top)
Please read the policy information you receive and confirm that
your personal and home details are still correct. It is very important
your new cover provides you with exactly the protection you need.
There are many details over the year that could have changed and
may affect your premium. Here are just a few examples:
- Do you want to increase your contents cover?
- Have you moved house?
If any of your details have changed please call us on0870
606 1363 and we can tell you if this alters your premium
and make sure you are fully covered.
3. Payments in monthly instalments (back
to top)
If you have been paying by monthly instalments from your bank account
last year and you are happy with your new premium you do not need
to do anything. We may continue to collect monthly instalments from
your bank account to ensure continuous cover. Our intentions will
be confirmed in writing. Please ensure that you check all your personal
and home details are still correct and advise us if there are any
changes.
4. Payments in full (back
to top)
If you paid in full by credit or debit card last year you will
receive an invitation to renew your policy detailing your cover.
Please ensure that you check all your personal and home details
are still correct and advise us if there are any changes before
you renew your policy. We will need to receive payment from you
before the expiry of your policy to ensure continuous cover.
5. Changing your payment method (back
to top)
If you would like to change your payment method at the renewal
of your policy please call one of our operators on0870
606 1363 who will be happy to help.
Our payments options at renewal are:
- In full by cheque or credit/debit card.
- 12 monthly instalments from your bank account.
Please remember your duty of disclosure. You must advise us if
any of your details have changed. If you do not this may invalidate
your insurance and any claims which may occur.
6. If you don't want to renew your policy
(back to top)
If you decide that you do not wish to renew please return your
Schedule of Home Insurance in the pre paid envelope provided before
your renewal date with a note to advise you do not want to renew.
This will ensure that no further payments are taken from your account.
masterquote insurance will be sorry to see you leave as we value
our customers highly. Please click
here if you would like to send in your comments about why
you don't want to renew your policy with us.
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