Contact Us

For any question or queries, why not contact a member of MasterQuote’s dedicated and friendly team

New Customer?

MasterQuote are no longer offering quotes to new customers. You may be able to get a quote from our sister company Brightside Insurance, please call us on:

Motor: 02394 003 173

Home: 02394 003 174

Existing Customer?

Did you know you can use our self service portal to make amendments to your policy online and view your documents at a time that suits you.

Click here to sign in 

Customer Service & Renewals

Please get in touch! To get straight through to the department you need, please call us on one of the below:

Motor Customer Service: 02394 003 200
Motor Renewals: 02394 003 196
Home Customer Service: 02394 003 201
Home Renewals: 02394 003 197
Claims: 02394 003 198
Or, email us at: 

Home -


Prefer to write to us?

You can write to us at:

MasterQuote Insurance,
2nd Floor, 5000 Lakeside, North Harbour, Western Road, Portsmouth, PO6 3EN


Complaint Procedure

Issue with your policy? Please refer to our Complaints Procedure

Lines are open:

Monday – Friday 0900-1700 and Saturday 0900-1300

Claims lines are open:

24 hours a day