masterquote Vision Claims Procedure

At masterquote Vision we understand how stressful and upsetting an accident can be. That’s why we try to ensure the claims process is as quick and easy as possible.

For standard masterquote car, home or van claims, please click here

Should you need to make a claim please contact our Claims Line on:

Claims Line

0333 043 6562

Open 24 hours 7 days a week.

Press 1 for standard Claims

Press 2 for Windscreen Claims


Here are the next steps to take in order to make a claim with masterquote:

Have your details ready before you call

  • Please have your client reference number ready – you will find this at the top of all our documentation we have sent to you. 
  • Check that the claim is covered by your policy. Each section of the policy tells you what is insured and what is not insured. The cover you have requested is shown on your policy schedule.

We will take you through the claims procedure

  • You will be asked to provide details of your claim, which will be registered straightaway by one of our friendly claims advisors.
  • We will explain to you what will happen next.